Owning a Bali property for rent is a cool way to stream a steady second income to your account. However, you cannot just hand your guests the key of the villa and call it a day. Things will not take care of itself—especially if you manage your own villa properties. You must meticulously prepare your villa in advance for guests, many of whom may want the same level of cleanliness and comfort as a hotel. Your professionalism and attention to detail could mean the difference between 1 to 5 stars reviews. The better job you do for preparing the villa, the smoother your guests’ stay and the bigger chance you get for new and returning renters. Here’s eight ways to ensure happy guests and happy owners in rental vacation business.
#1 A List of House Rules is A Must in Any Bali Property for Rent
Whether your visitors are from across town or across the nation, they will most likely require some time to adjust to their new surroundings. Prepare a list of crucial information, such as the guest house’s physical address, rubbish and recycling pick-up days, emergency contact information, and security passwords, to assist them. Include instructions to your local grocery shop, hardware store, hair salon, and favorite restaurants and bars for a personal touch. Include any rules-related information. Is there any portion of the house that you can’t go into? Is your villa rental located close to local neighbourhood who will complaint for loud noises after 10 pm? Let your guests know everything before you leave them with the keys.
#2 Your Version of Master List for Bali Villa Rental Owner
Prepare an inventory list and guest checklist for your own keep when you are managing your own Bali property for rent. Keeping an inventory isn’t a hint that you don’t trust your visitors. Rather, it’s a means to avoid disagreements about stuff that may have been misplaced, damaged, or even stolen while you were away. Making a checklist ensures that your visitors have all they need to have a pleasant stay. Make a cursory assessment of the house’s primary appliances and furniture, noting their condition. Make a list of any valuables in the house, such as artwork; anything truly irreplaceable should be taken with you or secured away. Consider photographing your home’s rooms before your visitors arrive.
#3 Deep Cleaning the Villa
Obviously, your Bali property for rent should be spotless and tidy when your visitors arrive. The bathrooms and kitchen, in particular, should be spotless. Clean linens should be used to make the beds. Before their visitors arrive, many hosts engage housecleaning services to complete a thorough cleaning. Many others save money by doing it themselves. When you clean yourself, you have the advantage of being able to ensure that it is done correctly. To make sure you don’t overlook anything, download a printable vacation rental cleaning checklist or write your own version.
#4 Fix Any Troubles
Check for any leakage in the house. Make sure the sink is working and the toilet is not clogged. Change any old lamps that show signs of breaking down. Also, make a thorough observation of potential hazards. There should be no evident dangers, such as exposed wires or a sagging step. Your Bali villa Fix anything that could lead to a guest’s injury—and everything that can lost you star reviews.
#5 Stock Up Your Kitchen
Guests who prefer renting a villa in Bali than booking a hotel want flexibility and freedom. They usually appreciate the opportunity to cook their own dishes and save the budget, especially for travelling families. Therefore, they will really appreciate it when the villa equip them with basic kitchen necessities. Stock your kitchen with a variety of low-cost dinnerware, as well as all of the necessary cooking and baking gadgets. Choose something of durable material, like melamine or wood. They are not only long-lasting, but also come in aesthetic colours. Guests would also love to have simple kitchenware that makes life simpler like microwave, toaster, and coffee makers. Also, make sure to prepare a bottle opener and corkscrew—these small important tools are mostly forgotten in many villas.
#6 Help Guest Keeping Your Bali Property for Rent Clean
Let’s face it: mishaps occur. However, if you provide your visitors with the tools they need to clean up after themselves, the damage is less likely to be permanent. Paper towels, all-purpose cleaning spray, air freshener, a vacuum cleaner, mop, dust pan, and broom should all be on hand. Cover your sofas with slipcovers and your bed with mattress coverings. Allow plenty of space for guests to keep their belongings in closets and cupboards.
#7 Leave Your Contact for Better Guests Experience
High level of guest satisfaction is critical for successful Bali property rental operation. There’s still the client experience to consider after you’ve booked your guests. Guests frequently inquire about many topics, such as where the blender is located. Where can I find a parking spot? What is the best way for me to get to the pool? What is the procedure for turning on the television or gaming system? Where can I find an excellent restaurant? Where can I get surfboards, bike, and other equipment to rent? You get the idea. So don’t hesitate to leave your contact and be prompt of answering all kind of requests. Remember that you’re in the guest service business and guests like timely and competent service, especially when we are speaking about luxury villa rental in Bali. This, in returns, increases the chances of a positive review that will works in your favour.
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#8 Get Prepared with Cancellations Rules
And then there’s the thorny problem of a guest cancellation. If a visitor cancels due to an unforeseen circumstance, you must decide how you want to handle the issue and what is fair to all parties involved, including yourself. A smooth and fair cancellation policy could be an opportunity for the guest to return, as well as receive some nice feedback. In the end, it will be another thing that work for your favour.