Excellent customer service is one of important keys for your business to thrive. It helps your brand to build trust with your customers. It is easy for customers to turn their heads to other brands once they experience poor customer service. Hence, quality product is not the only factors that can lead you to successful business. More importantly, customer service that is delivered with quick response is what customers want.
How not to delay your customer service response
Responding to inquiries quickly is important. Of course, satisfactory resolutions are also essentials in customer service. However, sometimes resolutions is poor in some situations. The only thing that can save your customer service is at least the fast response.
One of the problems with small business is that it is not easy to deliver quick response keep the staffs on hand for 24/7. That is why most of small businesses opt for outsourcing where they sign a contract with remote support companies. This way, they will have teams as well as scripts to handle support. Minimizing delays is essential when it comes to delivering excellent customer service. Responding as quick as possible is your goal.
There are many ways you can do to reduce delays in customer service delivery. For example, you can opt for multiple channels instead of relying only on one channel. Too few options of channels will only result in long queue which also result in delay. The more support channels you have, the faster you will be able to respond to customer inquiries.
Various channels you can try to establish to improve your customer service performance include social media, phone support, live chat, support agents, and direct tickets. Make sure that those channels are always available and active. They are accessible platforms to gather customer inquiries so you have quicker responses to deliver.
Customer inquiries can be overwhelming especially when they are jumbled randomly. Hence, it is best to try organize and filter them. Funneling customer inquiries to the right people make it your customer service also more efficient. Make sure that each channel you establish has each method to filter inquiries efficiently to the appropriate team to respond quickly.
Communicate clearly with your customers so they know what to expect with their inquiries. Every company may have work differently. Make sure that you let your customers know how long you need to help them. For example, phone support is essential and you don’t want to put your customers on hold for too long than necessary. Tell them how long you need before calling them back clearly and commit to it.
You can also promote self-service to your customers. It allows them to be follow the guide you have given depending on their issues. It allows them to self-diagnose and find useful steps to solve their issues. This way, customers don’t have to wait until they get response from you. However, make sure establish system and plans that will be helpful for your customers and their problems.
Real estate investing is challenging and rewarding. However, the best thing about it is that real estate investing is basically for anyone. Basically, anyone can start real estate investing even without having degree or license. Anyone can invest in amount they like as little or as much. In addition, there is no set amount of time of when they should be successful. Therefore, real estate investing is interesting. There is no ultimate rule of how to be a successful real estate investor. Everyone can start their investing in their way. Even though there are some basic steps or fundamentals of how to do it properly, every investor has ultimate right to decide everything.
Treating your real estate investing like a business properly
Every investor has different goals in running their real estate investing. Some investors focus on closing deals regularly every months and others focus more on earning high profit from every deal they close. However, the main focus here is closing deals and it i one of your ways to treat real estate investing like a business as it should be. Treating it like a hobby won’t get you far. Here is what you should do to treat real estate investing like a real business and get the most out of it:
Define your purpose for your investment
Make a defined system for what you will do to your investing. No matter how small you start in real estate investing, you still need to treat it like a business. If you are able to make a defined system, even your small starter can turn into huge deal. System is one of the most important factors to lead you to success. By having system, you will know what kind of properties you want to invest in and what you will do to it. You will also be able to evaluate every new deals coming your way. By having defines system, you can avoid bad deals.
Networking on your business
Business relies on networking a lot. Thus, you should grow your contact list if your aim is to treat your investing like a business. For real estate investor, growing contact list is like a basic thing to do. It also needs to be done constantly. Just because you have many contacts in your list doesn’t mean you need to stop adding it. It is also important to keep in touch with your contacts to build solid business relationship. Developing contact list can be done in many ways. You can get local contacts by phone calling or attending local networking meeting.
Marketing is also important for real estate investing to succeed. Instead of waiting for deals to come, you can reach them out by being proactive in the marketing field. You can use everything you have to promote your investing such as social media, networking meetings, or real estate investment clubs. Of course, marketing can also cost you amount of money sometimes, but it will worth it. Generating leads is important to help you keep moving forward because you have deals to close.
Praising your employees for their good work is one of the forms of appreciation. When they are being praised for their achievement or good performance, they feel acknowledged. It can help boost their confident so they are not hesitate to do better. However, praising or appreciating one employee for their performance also has its downside which is causing envy within the team. Hence, it is essential to know ho to praise your employees without impacting other team members negatively.
How to praise your employees the right way
When you recognizing your employee’s great performance, the other members in the team might envy and it causes domino effects such as high tension within teamwork. To avoid this kind of trouble, here are some tips to appreciate and praise your employees work properly:
You can try conducting a peer-to-peer award sessions or recognition sessions regularly. It can be a monthly session or quarterly session, anything you see fit. During the sessions, the team verbally recognizes individual whom they saw showcasing the traits they had previously been recognized for. This kind of award session might seems unimportant but it is essential to recognize and appreciate one’s good work while strengthening the bond within the team.
Keep in mind that you praise your employees for their good work. Hence, you have to remark on project-based wins not personal traits. Their personal traits are not to be praised unless it will cause resentment from other team members. Acknowledge how great your employee’s performance based on the goals or objectives they managed to achieve. You can pay attention to the team as well. A good performance of an individual may come from a good support system from the team as well.
Your praise should be consistent, fair, and reliable. Consistent praising means you do it on regular basis. It is wrong to praise one individual and not to the others when they are achieving the same goals. Fair praise means you need to give the same level of praise to the relative level of accomplishment. Reliable praise means that every great work deserves a praise.
It is also great to encourage and allow your team members to nominate each other recognition. Team members can nominate and submit their chosen individuals who they think deserve the recognition. Of course, the final decision is in your hand. However, make sure to share some comments of their team members said about them during the announcement. It will be more meaningful for the winner to hear positive comments from their own peers. This is a good way to encourage and build positive teamwork.
Add some humors when recognizing your employees great work. It is always good to give positive feedback that is encouraging. Do it while also giving constructive criticism. However, try not to do it with a frown on your face. You can add some good humors to make them laugh while receiving feedback. They will feel more relaxed and the others won’t feel envy either.
When it comes to teamwork, one of the most crucial key for success is good communication. That’s why miscommunication can be the weakness point of a team. Building and maintaining good communication is not easy. However, it is not that impossible either. It needs efforts from everyone in the team. Any relationship has higher chance for success with good communication.
Miscommunication prevents a team from achieving success
Professional setting like in the workplace doesn’t stop miscommunication from happening. Even though everyone behave professionally, miscommunication often happen due to various reasons. Here are types of miscommunication most common to happen in workplace that you can avoid, and how to fix them properly.
Time zone mixups in remote team
Teams who are working remotely have more challenges in communication. It is easier to cause miscommunication even caused by small thing such as timezone differences and mixups. The acronyms for different time zones are easily mixed-ups. To fix this type of miscommunication encourage your team to attach time zone to every meeting they schedule. Or, ask them to print out as well as post a chart on their wall.
Poor phrasings seem like not a big deal
However, it can cause huge problems in the team. It is not only when communicating verbally but also in written. Project specifications that are poorly phrased can lead to misunderstanding, errors, and more need for clarification. Therefore, it is best to encourage everyone to speak and write using clear words and phrasings as to not cause any misunderstanding.
Unclear expectation when charging your team with a task can cause miscommunication. The result of this type of communication is the products that don’t look like what you have expected from the beginning. You cannot blame everything on your team if you didn’t set clear expectation from the beginning. Hence always set expectation clearly along with the purposes of the project. Also, you can use success metrics if the expectation of certain project is more measurable.
Unproductive accusation is the type of miscommunication often happens in workplace. Blaming each other won’t solve the problems and only create tension between the team. Hence, always encourage your team to develop their own accountability. Hence, they will learn that every individual has to be responsible for consequences of every action they take. Owning up to their own mistake is a form of accountability. Also, it is important for you as a leader to create an environment where every team members feel comfortable include in admitting their shortcomings.
Refuse to talk
When team choose to keep silent then there won’t be any productivity. It may only cause misunderstanding and failure. hence, always encourage your team to talk it out. When a member has something to say or something they feel doubt about, encourage them to speak up. Also, bad behaviors are usually easier to be swept under the rug when everyone choose silence. Therefore, good communication is also a key to maintain discipline and good work ethic especially in professional setting.
To be a successful entrepreneur is no easy. The journey to reach goals is often challenging and that’s why not all entrepreneurs can achieve success instantly. More often that not, entrepreneurs are seen as confident, successful people who know what they want and to do. However, the reality might goes deeper than that. Entrepreneurs are human so it is normal to experience negative feeling or emotions. For example, not all entrepreneurs are naturally assertive and decisive. Some of them might have to go to the long process of conquering their own self-doubt before making decision confidently.
Navigating self-doubt to productive entrepreneurial energy
You cannot just expect yourself to be instantly confident all the time once you decide to become an entrepreneur. However, it is important to improve yourself to be better. Self-doubt is one of the many challenges entrepreneurs can conquer. In fact, you can defeat self-doubt and build more positive entrepreneurial energy so you can create better product and deliver better service. How to do it?
Keep in mind that you are not the only one who experiencing self-doubt or fear. Those are natural feeling of human being. Many people, entrepreneurs or not are experiencing those feelings. However, it is important to focus more on how to improve yourself to be better rather than isolating yourself thinking that you are alone.
When you feel self-doubt or fear, most of the common factor is other people say about you. Hence, you start questioning and doubting yourself. Keep in mind that every individual has their own way to navigate life. Thus, always focus on your own life and stop comparing yourself to others. Besides, you don’t really know the behind story of people you think superior or more successful than you. They might have gone through what you are going through as well.
Try to focus more on your achievement even if it is not world-shattering one. Try to remember what you have achieved in the past and how you could do it at the time. Hence, you can make another plan for your future to make another achievement worth celebration. If you focus more on your failures without trying to find the real problems and solutions, you will only sabotage yourself.
Long term targets are important for entrepreneurs. They are like a map you can use to guide you to the right path because your destination is clear. However, it can be frustrating when you realize that how long it takes to achieve them. It results in self-doubt and fear of failure. Therefore, you can also set short term goals beside the long term ones. Those can be sued to keep self-doubt at bay.
It is often said that entrepreneurs should plan everything thoroughly to avoid mistakes. However, sometimes there are inevitable things you have no control in. Making mistake doesn’t make you a failure. Instead of succumb to self-doubt, you can focus more on how to react to those mistakes so you can do better in the future.
Best Villas in Bali isn’t just the spot to get back after work and call your day off. Theres a lot of moment you could capture while in the villa to make your day memorable. Moreover, if you decide for a short or longterm stay within the vacation or living.
Even so, vacation isnt always defined by the activities that you do in outdoor and going to another place. Thus, you could still enjoy a vacation in theme of indoor activities, staycation and relaxation treat. So theres always a way to make the most out of best villas in bali to catch a memorable for you.
With only a comfortable room and serene environment, it can completely outfit the type staycation you want. Clearly it gives you a robust energy until the rest of the day. So here are the popular moment to spend in villa:
Get a Tan
Get your skin a new colour always a great idea. If you get bored with the current appereance, get a tan while staycation in villa is a solid choice. With a place over the pool, mocktail beside your chair and a direct sun, might be an exceptional moment in your life.
Tranquility in Best Villas in Bali
By the chance that you seek for a tranquil and serene experience, staycation in the villa will sort it out. Bali property can bring those in a second without the need to worry any issue.
Moreover, the famous balinese vibes and ambience will bring you and family to a new level of experience. Surround with natural ecosystem and vegetation anywhere which makes it more magical. You will be stunned on how you realize this staycation moment can be this good without the need of going outdoor. In addition, the uniqueness and character is very strong that you may not find it elsewhere but in best villas in bali.
Gathering in Spacious Garden
Most of bali property offers a spacious garden in order to suit any type of event and gathering within the unit. With a spacious spot, you could arrange any kind of event to live up the moment with your loved ones.
However, its never a bad idea to decorate your garden during the event to make it more special. Theres plenty stuff you could put with the help of your family to give a sense of luxury in the agenda. With more space available in garden, means a more spot for additional attendees to your event.
Spend Your Moment in This Best Villas in Bali
Enclosed in a beauty breeze are of Batu Bolong, Canggu. This villa offers 4 bedroom and 5 stylish bathroom with solid construction and brand new. Cover in approximately 280 sqm building. It includes both close or open living room and dining, which leading to 4mx10m swimming pool and garden. Moreover, feature with lounge in the Gazebo area and by the pool.
You will guarantee with a tremendous moment while staying in this villa. Theres nothing will go wrong to pick this best villas in bali as your destination. Enquire this villa now for the November deal and ideal price, also it includes the return on investment report to help you deci
Virtual elements are not something new to be used in marketing for any kind of business. There have been many proofs that visual content can attract more people to buy products or services. However, many marketing pros also say that balance is critical in providing virtual content. When you use too much imagery, it makes your audience hard to focus on the most important thing. Your design will also looks messier.
Providing visual elements to the contents in marketing
One of the most tools used for marketing is content. Providing high quality content can be challenging. However, the technology today allows us to explore or creativity in graphic design. You can provide any visual elements to the content that will be used for marketing strategy. While the purpose of inserting visual elements to the content is to gain more attention, it should be followed with the intention to make your audience get the message and value of your brand.
Therefore, it is essential to focus on your target audience. Make sure that any visual elements you put in the content is suitable for your target audience, not only represent your brand. You must have noticed that particular visual styles may attract particular audiences more. If it is hard to decide the appropriate style, choose the imagery that won’t make your target audience decipher your message.
Another important purpose of using visual elements to the content is to amplify or enhance the value of it. For example, putting the image of your product beside the description can be too ordinary. You can create more impact by putting the image of your previous customer or your ambassador holding your products instead.
When you decide to ass visual elements in your content marketing, make sure to keep their high quality. Blurry images or low definition photos can ruin the mood of your target audience. They may think your brand is not as worthy as they thought. It is simple factor but very impactful. Also, avoid using stock photography. Create your own assets of visual contents.
It is highly advised to use visual content that will be compatible with any digital platform. Thus, your contents will be visible and accessible to be opened in any platforms be it your website or social media. You have to asses if the visual elements will be easy on the eyes from mobile screen as well as computer screen.
Feature people as your visual element in your content. This is a great strategy to make your target audience feel more connected with your brand. You can provide pictures of people enjoying your products in various situations.
Make sure that the visual elements you use is relevant tot he content itself. Choose visual elements that resonate well with the message of the content. Also, create a visual content that can draw more engagement from your target audience. It is highly advised as well to keep your content short and sweet. There is no need to put so many images in one content.
Umalas area is the gate of bali real estate. You can choose wide range of option start from housing, villa, cottage for any purpose. In addition, some might seek for their first investment, long investment and even retirement.
Furthermore, property demands are reaching its peak point as more development and infrastructure are rising in numbers. The property itself vary diverse characteristic in each of their interior design, architectural, leasehold and its tenancy.
Tenancy agreement is a contract in which you and the landlord settle for the property. It gives you the privilege to live in the property for as long as the terms written. The long tenancy you agreed, means the longer you will stay in the unit.
Unique Umalas Bali Real Estate
With all of the hot facilities and extraordinary design in one place, these Umalas property standout the most than other units. This peaceful and uniquely design villa features 4 master bedrooms complete with cozy bathroom in each.
Cover with the building size of 200 sqm and spacious land size of 7.1 are, will give a pleasant living experience.Filled with modern facilities to suit your daily craving. For instance, swimming pool, hot tub, laundry washer, comfy kitchen, gazebo and other main aspect. Moreover, these facilities will provide you the ideal deal for your investment purpose or short term stay.
Meanwhile, this Bali real estate is for lease with long tenancy. The unit are ready for hold for up to 23 years to suit any long term investment. There will be no worry as this bali real estate in Umalas are in great condition, it was built in year of 2016. Moreover, this unit will sustain for a long term and lead you to a memorable livelihood.
Why Consider Lease With Long Tenancy
As the bali real estate market are going upwards, its no suprise that more people request for a longer tenancy. This has been a phenomenon that people are more keen to settle into long tenancy and further many tenants are now offering the same match commitment.
As a result, pre-lease contract increases are written in tenancy agreement to make sure that the leasehold are align with the individual’s budget and maintain the rising market overtime.Several benefit to lease with long tenancy are:
- Gives you more secure lease
- Improved credit rate
- Great mutual relationship between you and landlord
- Increasement in property valuation
- Would be an interesting income option
There has been major shift to how we live today especially after the pandemic. During the crisis, we are forced to make necessary measure to ensure the safety of everyone. As business leaders, instructing your team members or employees to work from home is a big decision because it comes with many consequences. Working remotely has various logistical challenges. Brainstorming process can be more challenging if you don’t know how to optimize it.
Efficient virtual brainstorm
Virtual brainstorm is not a new practice or approach for some businesses. It has been conducted with various purposes. If you just experienced it now, you may get overwhelmed with how the way it works. You might be wondering if it is how face-to-face brainstorm works. Here are some tips for effective and efficient virtual brainstorm with your team members:
Plan your virtual white-boarding
Through your white-boarding, you plan everything out from the big topic to the details you want to discuss during the brainstorming. The plan is like a guide for you to carry the entire process. This can help you to stay in the lane. Therefore, you can always get back in track whenever you are distracted during the brainstorm. Make sure that you plan everything to the final things.
Always come with one original idea or more
It is essential to include specific session goal for every virtual brainstorm you conduct. Then, make sure to link them to relevant research or imagery. Also, make sure that everyone in the brainstorm event feel engaged. Encourage them to participate and speak up about the generated solution or ideas. Participation from each participant in the meeting can lead to more ideas to born.
Feel the difference
Like it or not, you must feel the difference between direct and virtual brainstorm even you can still see their faces. The usual structures have changed as well and you have to get used to it as well as your team members. To make it easier for everyone, it is important to build comfortable environment. Thus, warming up with icebreakers to start the meeting. It can be in any forms of icebreakers you choose. It doesn’t have to be something deep. You can choose something simple yet meaningful and fun.
See what tools you can use
Try to incorporate virtual tools to support the brainstorming process and make it more efficient. Many tools are useful to gather information provided by every participant in real time without disturbing the process itself. The use of virtual tools also make it easier for every participant to engage directly throughout the entire process.
Try to be more accommodating to your team members
Encourage your team members to speak up more and provide their ideas. Even if you don’t seem to agree with their ideas, listen to them first instead of interrupting. Find some important from their ideas such as the potentials, concerns, pluses, as well as overcome. Those elements are important to find out the an idea can be used or not. Quickly dismissing your team members’ idea might do more harm than good.
It is often that we feel more comfortable living in our own bubbles. We feel safer knowing that we are surrounded by familiarity all the time. However, it won’t get you anywhere especially when you are running a business. In fact, diversity is essential for your business growth and development. Being afraid of diversity will make you stay at the same place because you know less and scared more.
Diversity and successful business
Diversity and success can come hand in hand. In fact, it has proved that work environment with more diversity in the matter of gender, race, backgrounds have higher chance to be more effective.
It is important to be aware that running business means you need quality leadership. One of the things that can ruin it is inability to accept diversity. When you isolate yourself from diversity, your mind will be closed. You will only make baseless assumptions or just based on what you know from your experience living in a bubble. It will bring you to hard times when you are faced with different challenges.
When a business leader has a mind to learn the concept of diversity, their mind work wonderfully because they see things from different perspectives. Their knowledge is not stagnant either, thus they can find solutions from many sources even with various method. When you lead a team consists of people from different gender, race, or background, you learn something new everyday. The diversity brings more knowledge. It can improve your critical and creative thinking as well.
Leading a team with members from different background may cause some differences or even clash. However, it is something you can learn from. You know every member of your team with different opinion has their own reasons. Different opinions don’t mean bad. It might inspire you to find solution that is more diverse or effective. You can listen to every different opinion and engage them with your own thoughts.
It is often for people to make assumptions based on race, age, gender, and so on. It influence the decision to choose or hire, who to promote, or who to sponsor. If we keep believing that being surrounded by same-minded people is a way to success, then we should start rethinking and reevaluating ourselves. Commonality can be achieved even between people with great differences.
As a leader, you have to determine the common goal and common interests in achieving goals together. It should be something that can make even different people work together well. By accepting and understanding the important of diversity, we can drive innovation and increase revenue even more. Diversity in business does more good than harms.
It is challenging to handle a team with different backgrounds. To make it work, you need the right recipe for the communication to be as direct as effective as possible. To do so, you need to be brave to expand your horizon, encourage your team to speak and share their opinion more, and be respectful.